Name
Innovative Service Delivery through Environmental Health Shared Service
Session Type
Congress Presentation
Location Name
Golden Ballroom North
Date & Time
Thursday, May 23, 2024, 12:10 PM - 12:20 PM
Speakers
Mr Daniel Osborne , City of Casey, Australia 
Mr Peter Wright , Kernow Environmental Services P/L, Australia
Mr Peter Wright , Kernow Environmental Services P/L, Australia
Description
In 2021, three Victorian councils undertook a collaborative tender process to deliver their Environmental Health Service through a common contractor, with Kernow Environmental Health Service selected. This shared service collaboration has proven to be a transformative and innovative approach that delivers high quality services, financial sustainability, and regulatory compliance while continuously seeking ways to enhance service delivery. Efforts like this can serve as a model for other Councils and organizations to follow, highlighting the importance of collaboration and innovative solutions to address regulatory and public health challenges.