Officers are experiencing an ever-increasing exposure to volatile situations in their day-to-day work when working in the field as a regulator. This presentation explores many of the root causes and provides successful strategies when negotiating a path to agreement. Environmental Health Officers can expect to encounter greater anti-government sentiment within a variety of situations and often difficult regulatory environments. Having the right tools and preparation can help officers stay safe in confronting, or aggressive situations, and may prove critical for achieving a timely and positive outcome.